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Tutorials & Guides

Step-by-step guides to help you set up and get the most out of Ordering.Tools

Quick Start

Create your account, set up your first venue, and see your digital menu live in minutes.

4 steps5 minBeginner

Menu Setup

Create menus, organize categories, add products with photos, and set your default menu.

5 steps15 minBeginner

Setting Up a Lunch Menu

Give each day of the week its own time window and dish list — it appears on the site automatically while the window is running and disappears the moment it ends.

6 steps12 minBeginner

Product Customization

Set up product types, variants with different prices, and modifiers for add-ons.

4 steps10 minIntermediate

Ordering & Operations

Enable order types, configure operating hours, set up delivery, and manage incoming orders.

5 steps15 minBeginner

Payment Setup Guide

Step-by-step guide to connect Stripe, MyPOS, BORICA, or offline payments — everything you need to start accepting orders.

7 steps20 minIntermediate

QR Codes & Branding

Customize your venue's look, generate QR codes for tables, and set up your custom domain.

4 steps10 minBeginner

Advanced Features

Create promotions, set up multi-language support, manage allergens, and connect your POS system.

4 steps15 minIntermediate

Delivery Zones & Pricing

Set up delivery zones on the map, configure pricing rules per area, and let customers check if you deliver to their address.

6 steps15 minIntermediate

Selling Products by Weight

Price a product per 100 grams, choose the sizes customers can order, and weigh the real portion in the kitchen so only that amount is charged.

6 steps12 minIntermediate

Thermal Printing Setup

Set up QZ Tray for instant, silent receipt printing on your 80mm thermal printer — or print directly from the browser.

6 steps12 minBeginner

Loyalty Programs

Set up Points, Voucher, and Card loyalty programs to reward customers and drive repeat orders.

6 steps20 minIntermediate

SMS & Notifications Setup

Configure email, SMS, and web push notifications for every order event — and track every sent message in the Notification Center.

6 steps15 minIntermediate

Own Delivery Fleet Setup

Enable your own delivery fleet, add drivers, and manage dispatching from the control center.

5 steps12 minIntermediate

Call Center Integration Setup

Connect your phone system to Ordering.Tools. Configure DIDWW CDR polling, set up phone routing for orders vs reservations, and see how operators handle incoming calls.

6 steps18 minIntermediate

Waiter Management — Shifts, Sections & Table Assignments

Create per-venue waiter accounts, group tables into sections, open a shift, and assign servers to the tables they cover. Every change pushes live to every connected device.

5 steps12 minIntermediate

Ticketed Events — Sell Tickets on Your Floor Plan

Enable ticketing, turn your floor plan into a seat map with price zones and places, create an event with sessions and ticket types, and sell seated, whole-table or standing tickets — free or paid — from your website and the reservation widget.

6 steps15 minIntermediate

Group Orders

Let customers order together from one table or address — everyone adds their own items, and everyone pays their own share.

4 steps8 minBeginner

Branded Web App

Enable the Add to Home Screen install prompt so customers can install your menu as a branded app — no App Store required.

5 steps8 minBeginner

Custom App-Install Banner

Put an “Install our app” button anywhere on your website — one click opens the install dialog on Android, and step-by-step instructions on iPhone.

5 steps6 minBeginner

Website AI Chat

Turn on the AI chat on your restaurant website and learn how guests use it — suggestions, allergens, ordering, and order status.

5 steps8 minBeginner

Ready to Get Started?

Apply what you've learned and set up your restaurant in minutes

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