Online Orders Straight to Your Hype POS
Orders from your website and QR menus land on your Hype till as new orders, with every item and note. Staff accept them where they already work — and status and sold-out dishes come back on their own.
What the Hype integration does
Hype is the POS your staff already runs the floor and the kitchen on. Ordering.Tools is where your guests order — your own website, QR codes on the tables, pickup and delivery. The integration connects the two through Hype's own cloud, so every online order appears on the till as a new order, with every item, option and note.
It works in both directions. When staff accept, finish or cancel the order on the till, the guest's order page updates. When a dish is taken off the till's e-shop menu, it shows as sold out online. Nothing is installed at the restaurant and no port has to be opened on your network — Hype's cloud carries everything.
What changes for your team
No re-typing at the till
An online order arrives on Hype as „New“ within seconds. Nobody copies it from a tablet to the register, so nothing is mistyped or forgotten in a rush.
Guests stop calling to ask
Accepted on the till means confirmed for the guest. Finished on the till means ready. The guest sees every step on their order page without anyone picking up the phone.
No orders for dishes you can't make
Take a dish off the e-shop menu in Hype and it shows as sold out online within 15 minutes. Put it back and guests can order it again.
Your online menu stays yours
Photos, descriptions, translations and online prices live in Ordering.Tools. A rename or a price change on the till does not overwrite them unless you choose that.
How to connect Hype
Get your Hype key
Ask Hype for the integration key for your restaurant and check that your licence includes the E-shop module. Every restaurant has its own key.
Connect and link the menu
Enter the key in Admin → Integrations. Every category and item Hype sends waits on a review screen, where you link it to the matching online dish or create it. Nothing reaches your public menu without you.
Pair statuses, channels and payments
In Hype's back office, our order statuses, the three channels — dine-in, pickup, delivery — and the payment types are paired with Hype's. We do this together with you during onboarding.
Take orders
Switch the integration on. Online orders go to the till, status comes back and sold-out dishes follow on their own.
What you get
Orders on the till as „New“
Every online order is created on Hype with its lines, options, the guest's note and the order type. Staff accept it on the same screen as any other order.
- Dine-in, pickup and delivery orders
- Sizes, add-ons and the guest's note on each line
- The order number from the guest's email shown at the start of the comment
- Cash, card and online payments paired with Hype's payment types
Status in both directions
Accepting, finishing or cancelling on the till updates the order in Ordering.Tools — and a confirmation or cancellation from our side reaches the till.
- Accepted on Hype → confirmed for the guest
- Finished on Hype → ready
- Confirm or cancel from Ordering.Tools and the till is told
- The guest's order page and notifications follow automatically
Sold-out dishes follow the till
The e-shop menu in Hype is the switch. Remove a dish there and it turns sold out online; return it and it is back on sale.
- Checked every 15 minutes, or at once with one button
- The dish stays visible as sold out instead of disappearing
- A dish deleted on the till is switched off online
- No stock counting needed on the till
Menu linking with a review screen
New categories and items from Hype never land on your public menu by themselves. Each one waits until someone links it or creates it.
- A suggested match for every item, by name
- Link to an existing dish, or create a new one that stays hidden
- Price and stock updates for linked dishes pass without review
- Once linked, every order reaches the right Hype item
Where it fits
A restaurant already on Hype
Your staff knows Hype. Add a website and QR ordering without a second screen in the kitchen.
Busy delivery evenings
Delivery and pickup orders queue on the till with everything else. The kitchen works from one list.
Dishes that run out
Take the last portion off the e-shop menu on the till and online guests stop ordering it.
Cyrillic on the till, Latin online
Till names and online names can differ. The review screen links them once, by name and price, and they stay linked.
Ordering from the table
Guests order from the QR code on their table; the order lands on the till as a dine-in order.
One Hype account, several restaurants
Each venue is pinned to its own restaurant in Hype, so orders never end up on another location's till.
Hype POS and online ordering for restaurants
Hype is a Bulgarian POS used by restaurants, cafés and bars. It runs the till, the floor and the kitchen. What it does not give you is a branded ordering website, QR menus at the tables and an order page for the guest. Ordering.Tools adds exactly that and sends every order back into Hype, so your team keeps one system for service.
Why online orders belong on the till
An order that lives only on a tablet is an order someone has to re-type. In a rush that means wrong sizes, lost notes and orders that sit unseen. Sending online orders straight to Hype removes that step: the kitchen sees them where it already looks, and the bill is on the till from the first second.
Through Hype's cloud, not your network
Ordering.Tools talks to Hype's cloud with a key issued for your restaurant, and the till syncs with that cloud by itself. There is no software to install and no port to open on your router. If the restaurant's internet drops, the till picks up waiting orders as soon as it is back online.
Your online menu, linked once
An online menu needs photos, descriptions, allergens and translations a till never holds. With Ordering.Tools you keep all of that online and link each dish to its Hype item once. From then on orders go to the right item and sold-out dishes follow, while names and prices online stay under your control.
Hype integration — questions
Does Ordering.Tools work with Hype POS?
Yes. Ordering.Tools connects to Hype through Hype's cloud integration. Online orders from your website and QR menus are created on the Hype till as new orders, order status comes back, and dishes removed from the till's e-shop menu show as sold out online.
What do I need from Hype to connect?
An integration key for your restaurant and the E-shop module in your Hype licence. Hype issues the key; you or our team enter it in Admin → Integrations. Nothing is installed at the restaurant.
How fast does an online order reach the till?
Within seconds of the guest placing it. It appears on Hype as a new order with every line, option and note, ready for staff to accept.
Will the till overwrite my online menu?
No. Names, photos, descriptions and online prices stay as you set them in Ordering.Tools. New items from Hype wait on a review screen, and prices from the till are only taken if you switch that on.
What happens when a dish runs out?
Remove it from the e-shop menu in Hype. Within 15 minutes it shows as sold out on your online menu. Add it back and guests can order it again.
Can an order be cancelled after the till accepted it?
Yes, and the till is told. The lines already on the open bill are voided by staff on the till — Hype keeps that decision at the register on purpose.
Running Hype? Add online ordering.
Your own ordering website, QR menus at the tables, pickup and delivery — with every order on the Hype till you already use.
Related features
Other tools restaurants use alongside this one.
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