Own Delivery Fleet Setup
Enable your own delivery fleet, add drivers, and manage dispatching from the control center.
Enable Own Delivery Fleet
Navigate to Fleet Settings at /admin/delivery/settings. Toggle on "Enable Own Delivery Fleet" to unlock the full delivery fleet section in the sidebar — including the Dispatch dashboard, Drivers list, Analytics, and Fleet Settings.
Once enabled you can also configure:
- Auto-Assign: Let the system automatically pick the best available driver
- SLA Dispatch: Alert dispatchers if an order isn't assigned within N minutes
- Smart Batching: Group nearby orders into a single driver route
The Delivery Fleet sidebar section only appears after you enable Own Delivery Fleet. Navigate directly to /admin/delivery/settings to reach it the first time.
Add Your First Driver
Go to Drivers → Add Driver and fill in the driver's full name, phone number, and a 4-digit PIN. The driver will use this phone + PIN combination to log into the driver mobile app.
Choose an earning model:
- Per Delivery: Fixed amount per completed delivery
- Per Hour: Hourly rate for shift-based drivers
- Per KM: Rate based on distance driven
Set the rate and save. The driver is created with Offline status by default.
Keep PINs simple and memorable for drivers. You can reset a driver's PIN at any time from their profile page.
Set Driver Status to Online
From the Drivers list, click on a driver to open their profile. Change their status to Online to make them available for dispatch. Drivers can also update their own status from within the driver app — Online, Offline, or On Break.
Only Online drivers appear in the dispatch dropdown. The system will never assign orders to Offline drivers.
Drivers can update their own status in real time from the driver app, so you rarely need to manually set it from the admin panel.
Dispatch Orders to Drivers
The Dispatch dashboard at /admin/delivery shows all active delivery orders in two columns:
- Unassigned Orders (left): New delivery orders waiting for a driver. Use the dropdown to pick an available Online driver and assign manually.
- Assigned Orders (right): Orders with drivers assigned, showing driver name and current status (Assigned, Accepted, Picked Up, Delivered).
Click "Auto-Assign All" to let the system automatically match unassigned orders to the best available drivers based on location and availability.
Auto-assign uses the nearest available online driver. For manual control, use the driver dropdown on each order card.
Driver Mobile App
Drivers access a dedicated mobile-optimized app at your admin domain under the path /admin/driver-login. They enter their phone number and 4-digit PIN to log in.
Once in, drivers can:
- See assigned orders with pickup address and customer details
- Accept or reject assignments
- Mark orders as Picked Up and then Delivered
- Upload a proof-of-delivery photo
- Share their GPS location with the dispatch center
- Message the dispatcher directly
The app works in any mobile browser — no installation required.
Share the driver login URL with your drivers. It works on any smartphone browser — Android or iPhone — with no app installation needed.
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