Wolt Drive Integration

Wolt Drive Couriers for Your Own Delivery Orders

Sell delivery on your own website and let a Wolt Drive courier take it to the door. The guest sees a live delivery price before ordering, the courier is booked when the order is confirmed, and the order follows the courier to the door.

What Wolt Drive does for your website orders

Wolt Drive is Wolt's courier service for orders you take yourself. Ordering.Tools connects it to your ordering website: when a guest orders delivery, Wolt Drive prices the exact address, and when your team confirms the order, a Wolt courier is requested automatically. The guest and the order stay yours — Wolt brings the courier.

Everything the courier needs goes with the request: pickup and drop-off address, the guest's phone, how much preparation time is left, the value of the bag, an approximate weight, and the cash to collect if the guest pays at the door. Status comes back from Wolt and moves the order on your board and on the guest's tracking page.

What changes for your team

Delivery without hiring riders

Offer delivery from your own website even if you have no couriers of your own. A Wolt courier is requested for every delivery order.

A real price for every address

Wolt Drive quotes the guest's address before they order. The guest pays that price, or a fixed zone price you set. An address Wolt can't serve is refused before the order is placed.

Nobody phones for a courier

The courier is requested when the order is confirmed, started or ready — whichever comes first. One order, one courier, with the remaining preparation time declared.

Guests see where their food is

Wolt sends the guest a tracking link by SMS, and your own order page shows the courier's arrival time. Fewer calls asking where the order is.

How to connect Wolt Drive

1

Get Wolt Drive from Wolt

Ask Wolt for a Wolt Drive merchant account. Wolt gives you an API key and a merchant ID. If guests pay cash at the door, ask Wolt to enable cash on delivery as well.

2

Connect it in the admin

Enter the key and merchant ID in Admin → Integrations → Delivery → Wolt. A requirements check shows what is still missing — venue phone, address, coordinates, the status webhook.

3

Set areas and price

Import Wolt's delivery areas as zones, cap the distance from your venue, and choose whether guests pay Wolt's live price or your fixed zone price.

4

Take delivery orders

Guests order on your site, your team confirms, and a Wolt courier is on the way. Status updates move the order on their own.

What you get

Live delivery price at checkout

Wolt Drive prices the guest's exact address before they pay, and the price is checked again when the order is placed.

  • Guest pays Wolt's live price, or your fixed zone price
  • With a fixed price, the real courier cost is recorded on each order
  • A paused delivery area tells the guest to try later, not that the address is wrong
  • A distance cap, so only addresses Wolt will take are offered

Automatic courier dispatch

A courier is requested the moment the order is confirmed, goes into preparation or is ready, so nobody has to remember to call one.

  • Exactly one courier per order
  • Remaining preparation time declared, so the courier isn't early
  • Scheduled orders timed to their delivery slot
  • A dispatch button for any order you want to send by hand

The right bag details for the courier

Wolt knows what the courier will carry, so it can send a suitable courier for a large order.

  • Declared value of the food, separate from the cash to collect
  • Approximate weight from your average weight per item
  • Large orders marked for the courier above a value you set
  • Cash on delivery: the courier collects the full bill, delivery included

Status, tracking and alerts

Wolt's updates move the order on your board and on the guest's tracking page without anyone touching it.

  • Courier picked up → out for delivery; delivered → completed
  • The courier's pickup time shown as "have the food ready by"
  • A refused courier flagged on the orders list, with Wolt's reason in plain words
  • Wolt's tracking link and the arrival time for the guest

Where it fits

A restaurant without its own riders

Start selling delivery on your own website. Wolt Drive brings the courier; the order and the guest stay yours.

A Friday rush

Couriers are requested as orders are confirmed. The team cooks; nobody is on the phone booking deliveries.

Your own riders, plus Wolt for the rest

Your riders take the addresses your own zones cover, Wolt Drive takes the ones they don't. Where both cover an address, you choose who goes first.

No rider free tonight

If your own fleet goes first, an order nobody takes can pass to Wolt Drive after a set time — or at once when no rider is online.

Orders for later

A dinner ordered at noon gets a courier timed to its delivery slot, not one who waits at the pass.

Cash at the door

With cash on delivery enabled by Wolt, the courier collects the full amount, delivery fee included.

Wolt Drive for restaurant websites

Wolt Drive is the courier service Wolt offers to businesses that take their own orders. For a restaurant, it means delivery from your own website without running a fleet. Ordering.Tools connects Wolt Drive to your ordering site, your checkout and your orders board, so a delivery order is priced, booked and tracked without anyone picking up the phone.

Your website, Wolt's couriers

Orders placed on your own website are yours: your prices and your guest. Wolt Drive only carries the bag. The delivery fee the guest pays comes from Wolt's live quote or from your own zone prices, and the address is checked before the order goes through.

Set up so dispatches don't fail

A requirements panel checks the venue phone, address, coordinates, API key, merchant ID and the status webhook before you go live, and lists the account settings only Wolt can switch on, such as cash on delivery. If Wolt refuses a courier during service, the order is flagged on the board with the reason in plain words.

Wolt Drive or Wolt Marketplace?

Wolt Drive delivers orders from your own channels. Wolt Marketplace is the Wolt app, where guests find you and order. They are separate integrations that work side by side: Wolt app orders arrive on the same board, and Wolt Drive is never booked for an order Wolt's own courier already carries.

Wolt Drive — questions

What is Wolt Drive?

Wolt Drive is Wolt's on-demand courier service for orders a business takes itself. With Ordering.Tools, delivery orders from your own website get a live Wolt Drive price before the guest orders, and a Wolt courier when your team confirms the order.

Do I need my own couriers to offer delivery?

No. With Wolt Drive connected, every delivery order from your website can go with a Wolt courier. If you do have riders, Ordering.Tools decides per address who delivers, and Wolt Drive can take over when your own riders can't.

What do I need to connect Wolt Drive?

A Wolt Drive merchant account from Wolt, with its API key and merchant ID, plus your venue's phone and address set in Ordering.Tools. For cash payments at the door, Wolt has to enable cash on delivery on your account.

How much does delivery cost the guest?

Your choice. Either the guest pays Wolt Drive's live price for their address, or a fixed price per delivery zone that you set. With a fixed price, the difference to the real courier price is recorded on each order.

When is the courier called?

When the order is confirmed, goes into preparation or is marked ready — whichever happens first. The courier is told how much preparation time is left. Scheduled orders get a courier timed to their delivery slot.

Can guests track the Wolt courier?

Yes. Wolt sends the guest a tracking link by SMS, and your order tracking page shows the courier's arrival time, updated as Wolt reports it. Your orders board shows the courier's status too.

Deliver from your own website with Wolt Drive

A live delivery price before the guest orders, a courier booked on confirmation and tracking for the guest — on the ordering site you own.