Glovo Orders Straight Into Your Kitchen
Orders from the Glovo app land in Ordering.Tools next to your own — on the same board, kitchen screen and printer. Accept, ready and pickup go back to Glovo, your menu and sold-out dishes go out, and Glovo On-Demand couriers can deliver your own website orders.
What the Glovo integration does
Glovo brings you guests who order in the Glovo app. Ordering.Tools is where your team runs every order. The integration connects the two: a Glovo order appears on your orders board within seconds, with every line, the guest's allergy note and the pickup code the courier will quote. No separate tablet, no re-typing.
It works the other way too. When you accept an order or mark it ready, Glovo is told. Your menu is published to Glovo from Ordering.Tools with one button, sold-out dishes follow if you switch that on, and you can close your store on Glovo for a while from the same pause menu you use for your own channels. Separately, Glovo On-Demand can send a Glovo courier for delivery orders placed on your own website.
What changes for your team
One screen instead of another tablet
Glovo orders sit on the same board, kitchen screen and printer as your website and QR orders. The kitchen works from one list.
Glovo always knows where the order is
Accepted, ready for pickup, out for delivery or collected by the guest — each step you take in Ordering.Tools is sent to Glovo for the kind of order it is.
One menu to maintain
Edit dishes, prices and photos in Ordering.Tools and publish them to Glovo. No second copy of the menu in another back office.
No orders for sold-out dishes
Mark a dish sold out in the admin or on the kitchen screen and, with live stock switched on, it goes unavailable on Glovo at the same moment.
How to connect Glovo
Glovo links your store
Your Glovo store is linked to the Ordering.Tools integration. We agree a store id with you and pass it to Glovo — there is no token for you to look after.
Switch on Glovo orders
In Admin → Integrations → Delivery → Glovo, turn on marketplace orders and enter the store id. From then on, Glovo orders arrive on your orders board.
Choose your Glovo menu
Pick which menu goes to Glovo, set Glovo prices if they differ from your site, and decide whether stock follows live. Then publish the menu with one button.
Run service as usual
Accept each Glovo order, cook, mark it ready. Glovo is told at every step, and a cancellation from Glovo closes the order on your side too.
What you get
Glovo orders on your orders board
Every Glovo order is created in Ordering.Tools with its lines, options, discounts and notes, and starts the same alarm, kitchen screen and printing as your own orders.
- The guest's allergy note and special requests on the kitchen ticket
- The pickup code the courier quotes, shown on the order
- Lines matched to your own dishes, so a connected POS bills the right items
- An order Glovo sends twice is created once
Order status back to Glovo
Glovo has three kinds of order — delivered by a Glovo courier, delivered by your own courier, or collected by the guest. Ordering.Tools sends each one exactly the steps Glovo expects for it.
- Accept, as soon as you confirm or start the order
- Ready for pickup, for Glovo couriers
- Out for delivery, when your own courier leaves
- Picked up, when the guest collects the order
Menu, prices and stock out to Glovo
Glovo fetches your menu from Ordering.Tools when you press publish. You are told the menu is live only when Glovo confirms it.
- A separate menu for Glovo, or dishes sold only on the platforms
- Glovo prices: a multiplier, an own price per dish, or ±% by category
- Sold-out dishes follow live when you switch it on
- Check an upload's status without spending another upload
Glovo On-Demand couriers for your own website
For delivery orders placed on your own website, Ordering.Tools can book a Glovo On-Demand courier automatically once the order is confirmed.
- Delivery price and coverage from Glovo at checkout
- Prepaid, cash or card on delivery — the courier knows which
- The courier and arrival time on the guest's order page
- Pre-orders booked ahead; cancel before a courier accepts
Where it fits
A Friday evening with Glovo and your website
Glovo and website orders queue in one list. Nobody runs between a tablet and the kitchen.
Delivering Glovo orders with your own couriers
When your store delivers with its own couriers, the order shows the address and how much cash to collect, and Glovo is told when it leaves.
Guests who collect at the counter
A Glovo pickup order is marked picked up when the guest takes it, and Glovo hears about it at once.
A dish runs out
Mark it sold out once. With live stock on, Glovo and your website stop selling it together.
A packed night, kitchen behind
Close your store on Glovo until a set time from the pause menu. It reopens at that time, or earlier with one click.
Your own website, delivered by Glovo
No couriers of your own? Delivery orders from your website can be carried by Glovo On-Demand couriers, with the price for the address checked before the guest orders.
Glovo integration for restaurants
Glovo is a food delivery app many guests order from. For a restaurant it often means one more tablet, one more menu to keep up to date and one more screen to watch. Ordering.Tools connects Glovo to the system you already run, so Glovo orders reach the kitchen like every other order.
Glovo orders on the same screen as everything else
An order that lives only on a tablet is an order someone has to re-type. In a rush that means the wrong size, a lost allergy note or an order that waits unseen. With the integration, a Glovo order is on the board, the kitchen screen and the printer from the first second — and on your POS, if it is connected to Ordering.Tools.
Your menu and stock, published from one place
The menu is kept in Ordering.Tools and published to Glovo with a button. Each publish replaces the whole menu on Glovo, so you confirm it first. Sold-out dishes can be sent live, and Glovo prices can differ from your site. Opening hours on Glovo are managed in Glovo's partner portal.
Glovo On-Demand: a courier for your own website orders
If you sell delivery on your own website but have no couriers, Glovo On-Demand can carry the order. Ordering.Tools checks the price and coverage for the address at checkout, books a courier once the order is confirmed, and shows the guest who is bringing it and when it arrives. If you also use Wolt Drive, one courier is booked — never two.
Glovo integration — questions
Does Ordering.Tools integrate with Glovo?
Yes. Orders from the Glovo app arrive on your Ordering.Tools orders board, kitchen screen and printer. Accept, ready and pickup updates go back to Glovo, your menu and sold-out dishes are published to Glovo, and you can close your store on Glovo for a while from the pause menu.
Can Glovo orders go into my POS?
Yes, if your POS is connected to Ordering.Tools. A Glovo order reaches the POS like any other online order. When your Glovo menu was published from Ordering.Tools, its lines are matched to your own dishes, sizes and add-ons, so the POS bills the right items.
Do I have to keep my menu in Glovo's back office?
No. You keep it in Ordering.Tools and publish it to Glovo with one button. Each publish replaces the whole menu on Glovo, so you confirm it first. Prices on Glovo can differ by a multiplier, an own price per dish or a percentage by category.
What happens when a dish sells out?
With live stock switched on, marking a dish sold out — in the admin, on the kitchen screen or when its stock runs out — makes it unavailable on Glovo straight away. It comes back when you mark it available again.
Can I cancel a Glovo order from Ordering.Tools?
Before you accept it, yes. After acceptance, cancellations go through Glovo support, as Glovo has set it up. Once Glovo cancels the order, it closes in Ordering.Tools automatically and a connected POS is told as well.
What is Glovo On-Demand, and do I need it?
It is Glovo's courier service for orders that do not come from the Glovo app. If you deliver orders from your own website and have no couriers, Ordering.Tools can book a Glovo On-Demand courier for each one, with the price checked at checkout. It is optional and separate from Glovo orders.
On Glovo? Bring its orders into one place.
Glovo orders on your board and kitchen screen, your menu published from one place — and your own website with online ordering and delivery.
Related features
Other tools restaurants use alongside this one.
Receive orders from Wolt, Glovo, Takeaway, Bolt Food, Foodpanda, and UberEats directly in the Ordering.Tools admin and KDS — same screens, same printers, same notifications as your direct orders.
Learn moreOrders from the Wolt app arrive in Ordering.Tools next to your own orders — and from there on your POS, printer and kitchen screen. Status goes back to Wolt, and your menu, sold-out dishes and opening hours go to Wolt from one place.
Learn moreBolt Food orders arrive in Ordering.Tools next to your own. You accept or reject, mark ready, picked up and delivered — Bolt Food is told at every step. Menu, sold-out dishes, opening hours and pauses go out from the same place.
Learn moreSell delivery on your own website and let a Wolt Drive courier take it to the door. The guest sees a live delivery price before ordering, the courier is booked when the order is confirmed, and the order follows the courier to the door.
Learn more