Turn Every Completed Order into a 5-Star Review
Automatically prompt customers for a Google review the moment their order is completed. Boost your online reputation and rank higher in local search — on autopilot.
12%
Prompt conversion rate
5–9%
Revenue lift per extra star
30s
Setup time
What is Google Review Prompting?
After an order reaches Completed, Delivered, or Picked Up status, customers see a branded review card on the order tracker page. One tap takes them directly to your Google Business review form. The prompt only appears when a review URL is configured — never for cancelled orders — so only satisfied customers are invited.
Why Google Reviews Matter for Restaurants
Rank Higher in Local Search
Google uses review volume and recency as a key ranking signal for 'restaurant near me' searches. More reviews means more visibility.
Proven 12% Conversion Rate
Payments startup Sunday reports 12% of customers who see a post-order review prompt actually leave a review — with zero manual effort.
Strike While the Iron Is Hot
The prompt appears exactly when satisfaction is highest — right after a successful order. Timing is everything for review conversion.
Zero Staff Effort
Fully automated. No awkward verbal requests, no staff training needed. The system asks so your team can focus on hospitality.
Click Tracking Built In
Every review link is shortened with click tracking via rols.uk. See daily, weekly, and monthly click stats directly in your settings.
Your Brand, Your Colors
The review card uses your venue's primary color for the CTA button — a seamless extension of your brand, not a third-party pop-up.
How It Works in 3 Steps
Paste Your Google Review URL
In Admin → Settings, paste your Google Business review link. It's automatically shortened for click tracking. Done in 30 seconds.
Customer Orders and Completes
A customer places an order. When the status reaches Completed, Delivered, or Picked Up, the review card appears on their tracker page.
One Tap to Google
The customer taps the 'Leave a Review' button and lands directly on your Google Business review form. No friction, no extra steps.
Feature Deep Dive
Smart Timing Logic
The review CTA only appears for fully completed orders. Cancelled, pending, or preparing orders never show the prompt.
- Shown only after COMPLETED, DELIVERED, or PICKED_UP status
- Automatically hidden for cancelled or failed orders
- Hidden when no Google Review URL is configured
- Never interrupts the active ordering flow
Integrated Click Tracking
Your review URL is automatically shortened via the rols.uk URL shortener with full click analytics built in.
- Automatic URL shortening on save
- Daily, weekly, and monthly click stats
- View conversion data directly in Admin → Settings
- Measure week-over-week review prompt performance
Branded Review Card
The review prompt is styled to match your venue. Five gold stars, a warm invitation, and a CTA button in your brand color.
- CTA button uses your venue's accent color
- Five gold stars (★★★★★) for visual impact
- Localized in English and Bulgarian
- Mobile-first design for one-thumb tapping
Setup in Under a Minute
No developer required. Find your Google Business review URL, paste it in Admin → Settings, and every future completed order will include the prompt.
- Admin → Settings → Legal & Review section
- Paste any Google Business review URL
- Link is automatically shortened for tracking
- Immediately active for all future completed orders
Perfect For
Delivery Restaurants
Customers ordering delivery are at home and relaxed — exactly when they're most likely to take 30 seconds to leave a review.
High-Volume Takeout Spots
With 100+ daily orders, even 5% conversion means 5 new reviews every day. Volume compounds into a dominant local ranking.
New Restaurants Building Reputation
Getting the first 50 Google reviews is the hardest. Automated prompting accelerates that milestone from months to weeks.
Any Restaurant Wanting More Visibility
Whether you have 10 reviews or 500, consistent new reviews signal to Google that your restaurant is active and worth ranking.
Why Google Reviews Are Critical for Restaurant Discoverability
When someone searches 'pizza near me' or 'best sushi in [city]', Google primarily surfaces restaurants with strong review profiles. A restaurant with 200 reviews at 4.7 stars will nearly always outrank a comparable competitor with 30 reviews at 4.5 stars. The difference? One had a system for collecting reviews, the other relied on customers acting on their own.
The Timing Problem with Traditional Review Requests
The best moment to ask for a review is immediately after a positive experience — when satisfaction is highest and the memory is fresh. Traditional methods like table cards, verbal staff requests, or follow-up emails suffer from delay and inconsistency. Automated post-order prompting solves this by asking at exactly the right moment, every single time, without any manual effort.
The Compounding Advantage of Consistent Review Generation
Google weights recency as well as volume. A restaurant collecting 30 new reviews per month consistently outranks one that collected the same 30 reviews a year ago. Automation creates a compounding advantage that grows month over month — making your restaurant progressively harder for competitors to displace in local search results.
From Reviews to Revenue
Harvard Business School research found that a one-star increase in online ratings correlates with a 5–9% increase in restaurant revenue. Every authentic review collected today is an investment in future revenue. Automated prompting turns every completed order into a potential reputation asset — at zero additional cost per review.
Start Collecting Google Reviews Today
Set it up in 30 seconds. Paste your Google Business review URL in Admin → Settings and the prompts start appearing automatically on every completed order.
Get Started